You made one of the hardest days of our lives a little easier to bear. Thank you so much for your kindness and care in our time of need. Our Bailey passed in his sleep on a Saturday night and you answered our call on Sunday morning. When we met at your facility you were so gentle and respectful, friendly and warm, you eased our pain and we were sure that Bailey was in good hands. You provide a much-needed service with grace and dignity and we are so grateful.